Lawn Care is a Process,
We deeply apologize if we surprised you this spring with your initial spring fertilization. Our intention was never to assume, overstep, or annoy you.
Our Dr. Green Team appreciate, respect and honor all of our customers, past, present and future. We do try our very best to advise each and every customer of our terms of agreement and specific instructions for the success of our programs. We also fully realize and appreciate that in this day and age with the hustle and bustle as well as all the pressures and expectations that not all of our customers have time to follow all the communications we provided. Life is busy we get that fact!
There would be absolutely no benefit to Dr. Green, a small and family owned business, to provide services unnecessarily so please understand that we had no knowledge or your wish to cancel our service for whatever reason you may have had.
In a sincere effort to resolve this matter amicably we would like to take this opportunity to agree to credit half of the outstanding balance on your cancelled account once half of the balance has been received.
Please do not hesitate to contact us at 1-877-374-7336 should you have any questions or concerns. We are ready and more than willing to assist you at any time and sincerely hope that some time in the future you will consider Dr. Green for your lawn care needs.
The Dr. Green Family